Rental Car FAQs

We are happy to answer specific questions via phone or email. However, the answers to many Frequently Asked Questions can be found here.

How to I get the car? 

1) We drop off the car for you in our designated parking spots right outside of the Departures terminal at the Bozeman Airport. The Airport requires we charge you a 10% Concession Fee to do so. 

or, 2) You pick up the car at our office. We are 1.5-miles from the Bozeman Airport. An Uber, Lyft, or Taxi ride will get you here in less than 5-minutes and for about $15. Many renters will have their family/ friends wait for luggage and one person comes to office to pick-up the car. 

How do I return the car?

You can leave the car right outside of the Departures Terminal in our designated parking spots in outdoor premium parking section E1. If you did not pay the Airport Concession fee, we will charge you $15 for parking reimbursement. Or, you can return it to our office for no additional fees of course. 

Where are you located?

Explore Rentals is located at 32 Dollar Drive, Belgrade, MT 59714. We are 1.5-miles (1.93km) east of the entrance to the Bozeman Yellowstone International Airport, BZN. We are a stand-alone blue building on the north side of Frontage Road at the corner of Dollar Drive. We have a very large backlit sign that says “Explore Rentals.”

What are your hours?

Our hours are generally 7-days a week 9:00am – 5:00pm. We do offer after-hours pick ups and drop-offs for our rental cars and some of our rental gear.

All after-hours pick-up and drop-offs must be pre-arranged with the office. Please do not book something online at 10:00pm and expect to pick-up at 7:00am. It is not going to happen.

What is your mileage policy?

We allow an average of 175-miles per day. Any additional miles will be charged at a rate of $.20/ mile.

Can I pick up a rental car at your office and return it somewhere else?

Sometimes! Kalispell, Jackson Hole, Missoula, Billings are doable. Negative on anywhere further away. It also depends on the time of year and what vehicle you are renting. Please call the office to discuss: 406-922-0179.

What is the minimum age renter?

21-years old, no exceptions.

Is a Credit Card Required?

Yes. No exceptions. Ever.

What are the other rental requirements?

A valid, and current driver’s license. A valid and active credit card. Insurance. Please see our pages in Car Rental Insurance Explained and Car Rentals for International Visitors.

Is towing allowed?

Yes, with some of our rental vehicles only, by prior authorization, with a 3,000lb weight restriction. Please contact the office at 406-922-0179 to discuss.

Do your vehicles have GPS?

Generally, no. However, all of our 2020 and newer cars have Apple Car Play.

Do you allow driving on gravel roads?

Yes, on county and state maintained gravel roads, which is the vast majority of gravel roads in the state of Montana. Traveling on unimproved roads or trails will void the rental agreement.

What are the cancellation policies?

In a nutshell, outside of 14-days of your arrival your deposit will be refunded in full. Within 14-days of your scheduled arrival your deposit will be forfeited.

Please view our in-depth page on our full policies.